Office Policies

If you have any questions about our office policies, please call our office during business hours at (704) 332-1211.


At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.

If you are an existing patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.


We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.

Payment Options

We accept cash, checks, Visa, and Mastercard.

Major Credit Cards


If you have any questions regarding financing options, please call our office during business hours.


Our office will be happy to file dental claims on your behalf. If you have dental benefits that will help you with your treatment, please provide us with complete benefit information so we can file the claims on your behalf. Contact our business team to assist you with your benefit information.


If you are a patient on record, please call our office for emergency information.